FREQUENTLY ASKED QUESTIONS

Medical Process is a manufacturer. We design and produce our products in our own factories.

• Medical sinks and surgical troughs for hygienic and surgical handwashing.

• Water treatment to ensure microbiologically and bacteriologically safe water.

• Supply of medical and sanitary accessories for asepsis and hygiene.

80% hospitals, 10% clinics and nursing homes, 5% medical offices, 5% industries.

Our products are installed in over 51 countries, mainly in operating rooms, intensive care units, dialysis units, emergency rooms, and all hospital departments where practitioner handwashing is required.

• MP’SMART® – For medical offices and treatment rooms. Easy to install, ideal for hygienic handwashing in medical offices or for routine outpatient medical procedures.

  • Compact hand hygiene sink

  • Dimensions: 500x625x425 mm

  • Weight: 7 kg

• MP’MEDIO® – For offices and small operating room anterooms. Larger sink width and depth than MP’SMART, suitable for surgical handwashing in tight spaces such as dental offices.

  • Dimensions: 600x710x460 mm

  • Weight: 10 kg

• MP’UNO® – For operating rooms and specialized offices. Allows surgical handwashing up to the elbows, easy and splash-free. Can be used with sterile water and minimizes environmental contamination.

  • Dimensions: 900x745x570 mm

  • Weight: 15 kg

• MP’DUO® – For operating rooms and ICUs. Two-station surgical trough allows washing with sterile water and reduces environmental contamination, especially with optional accessory rail.

  • Dimensions: 1500x745x570 mm

  • Weight: 20 kg

• MP’TRIO® – For operating rooms, ICUs, and hemodialysis units. Three-station surgical trough allows comfortable handwashing for three users, with enough space for all desired aseptic accessories on the optional rail.

  • Dimensions: 2000x745x570 mm

  • Weight: 30 kg

Three options for all models:

• Electronic: Infrared sensor, automatic flush, dual power supply (mains/batteries).

• Elbow: Mechanical elbow control, mixing possible.

• Knee (femoral): Knee-activated, timed, and safe.

The electronic control is the most reliable and safe. It allows automatic flushing; if unused for a long period, water flows automatically to prevent germ growth caused by stagnation.
Next is the elbow control: simple and effective, allows local mixing, and limits stagnation. However, improper use may lead to contact with hands.

No. At Medical Process, infrared electronic sensor sinks are roughly equivalent in cost to other control types.

One-piece molded polyester with sanitary gelcoat, resistant to shocks and chemicals, with splash-proof design and rounded surfaces to prevent water stagnation.

Stainless steel (304 or 316) is less resistant to chemicals commonly used in hospitals (e.g., chlorine). Stainless steel sinks often have right-angle folds, creating stagnation zones and corners where dirt can accumulate, posing a nosocomial infection risk. Medical Process products have rounded designs, preventing dirt buildup.

• Impeccable hygiene with antibacterial design and terminal filters.

• Reduced maintenance thanks to simplified, modular design.

• Comfort and ergonomics for medical staff.

Several levels and filtration/treatment options provide sterile water for handwashing:

• Terminal filters (0.2µm or 0.1µm) to protect immunocompromised patients.

• Pre-filtration to protect terminal filters and reduce costs.

• UVC for sterilization and bacterial reduction up to 5 LOG.

• MP’OPURE® systems for centralized bacteriologically controlled water (5–30 water points).

A centralized microbiologically controlled water treatment solution for high-infection-risk hospital units, combining pre-filtration, terminal filtration, UVC, and optional over-chlorination.

Lifespan varies by manufacturer, generally 30–90 days. Actual duration depends on water quality.

• Terminal filter 0.2µm: 31–92 days depending on use.

• Filtered showerhead: 62–92 days.

• Autoclavable filter: up to 60 cycles at 134°C.
  Use of a prefilter is recommended to avoid premature clogging.

• Soap or hydroalcoholic gel dispensers (manual, elbow, electronic), single-use or refillable.

• Pre-filters, UV filters, terminal filters.

• Medical rails to fix accessories without drilling.

• Baskets, nail brushes, paper towel dispensers.

Yes, all accessories are designed for our sink ranges and install easily via rails or manually clip-on supports.

Yes, our teams can install and commission your equipment on request. For international clients, we can also recommend local installers.

Yes, we offer maintenance services in France and abroad, with rigorous follow-up and remote technical support. Our technical team frequently assists hospital technicians and supplies consumables to keep in stock.

Yes, for effluent treatment stations, we provide user training and deliver a maintenance dossier.

All products are guaranteed for 2 years, extendable to 5 years depending on the chosen option.

Yes, over 20 years of experience validate the durability and performance of our sinks and troughs in medical environments. Customer feedback is very positive, with a high satisfaction rate.

For the hospital sanitary range, you can request a quote directly on our website by selecting the desired product and accessories. Our team will contact you if the request concerns effluent treatment, which is a customized process. You can also send us an email with an excerpt of your technical specifications.

Yes, MP’SMART® and MP’MEDIO® models are designed to fit small spaces while ensuring optimal hygiene.

Yes, all products are designed to minimize bacterial risk zones, with rounded edges, smooth materials, and compatibility with terminal filtration and UVC. Our sinks, surgical troughs, and handwashing accessories were developed by ergonomists and engineers in collaboration with doctors, hygienists, and health experts.

Yes, all models are available with different types of controls, faucets, filters, and accessories according to specific needs.

No, these products are molded in a single block to avoid seams or joints. Therefore, the dimensions of existing models cannot be modified.