FREQUENTLY ASKED QUESTIONS

Yes. Medical Process products are installed in more than 50 countries.

Depending on the destination and the project, installation may be carried out with direct assistance from Medical Process or by a local installer receiving technical support from the company.

Yes. Medical Process can assist architects, hospital designers and engineering consultants during the early stages of a project.

The team can help select suitable equipment, define technical requirements, study the available space and identify the necessary water, drainage and electrical connections.

This support is particularly important for custom-designed effluent treatment systems.

Depending on the project, the system collects and temporarily stores the effluent in dedicated tanks.

It then disinfects the liquid and, where necessary, adjusts its pH before discharge into the authorised drainage system.

Laboratories, animal facilities, mortuary departments, research units and certain industrial activities may generate effluents presenting a biological risk or a pH outside the acceptable discharge range.

Biologically hazardous hospital effluent is liquid waste that may contain bacteria, viruses or other biological agents requiring specific management before discharge.

These effluents may also have a pH that is incompatible with direct discharge into the general drainage system.

After an extended period without use, an appropriate recommissioning protocol should be implemented.

Depending on the level of risk, this may include inspection of the installation, water renewal, flushing, temperature checks and microbiological testing.

Stagnant water may encourage the development of Legionella and other microorganisms associated with biofilm.

Cleaning frequency should be defined by the healthcare facility’s hygiene protocol and adapted to the level of risk and frequency of use.

Particular attention should be paid to the bowl, tap, drain, accessories and surfaces located close to the water outlet.

A centralised system is particularly suitable when several medical washbasins or surgical scrub sinks within the same unit must be supplied with bacteriologically controlled water.

It enables the main treatment equipment to be grouped together and can make maintenance easier outside sensitive care areas.

The MP’OPURE® system is designed to supply several water outlets in hospital units with a high infectious risk.

Automatic flushing activates the water flow after a predefined period without use.

It helps renew the water contained in the terminal section of the installation and limits stagnation. However, it does not replace the maintenance and monitoring of the overall water system.

Prefiltration retains some of the particles and suspended matter present in the water.

It helps protect downstream equipment, reduce premature clogging of point-of-use filters and maintain treatment performance.

These two technologies do not perform exactly the same function.

UV-C treatment acts on the water as it passes through the reactor, while a point-of-use filter provides a physical barrier directly at the outlet. Depending on the risk assessment, both technologies may be used together.

UV-C radiation acts on microorganisms present in the water as they pass through the treatment chamber.

Its effectiveness depends on factors such as lamp power, flow rate, water quality, UV transmittance and equipment maintenance.

No. A point-of-use filter helps protect the water outlet but does not remove biofilm already established inside the water system.

It must therefore be integrated into a wider water safety strategy that includes control of stagnation, maintenance, microbiological monitoring and, where necessary, additional water treatment.

A point-of-use filter provides a physical barrier as close as possible to the water outlet.

Depending on its validated performance, it helps retain microorganisms present in the water. Its effectiveness depends on correct installation, incoming water quality and compliance with the manufacturer’s maximum period of use.

Bacteriologically controlled water is water whose microbiological quality is achieved and maintained through measures appropriate to the level of risk.

These measures may include suitable system design, continuous circulation, filtration, water treatment, maintenance and microbiological monitoring.

Bacteriologically controlled water should not automatically be confused with sterile water. The required water quality depends on its intended use and the vulnerability of the patients concerned.

When water circulates insufficiently, it remains inside the pipes for longer periods.

This can reduce residual disinfectant levels, create unsuitable temperatures and encourage biofilm development. Infrequently used outlets should therefore be identified and included in a flushing programme.

Hospital water systems may contain opportunistic microorganisms such as Legionella, Pseudomonas aeruginosa and certain non-tuberculous mycobacteria.

The level of risk depends on the design and maintenance of the system, operating conditions and the vulnerability of the patients exposed.

Yes. Compact models such as MP’SMART® and MP’MEDIO® have been designed for consulting rooms, treatment rooms and areas where space is limited.

The most suitable model depends on the available space and the type of handwashing required.

Wall-mounted taps keep the upper surface of the washbasin clear and reduce the number of joints and retention areas around the water outlet.

This configuration facilitates cleaning of both the bowl and the surrounding area.

Rounded shapes make cleaning easier and limit the accumulation of dirt in corners.

They also help control water flow and reduce areas where water may stagnate inside the bowl.

The choice depends on the number of users who may need to scrub simultaneously, the organisation of the operating theatre and the available space.

The MP’UNO® model is designed for one user, MP’DUO® for two users and MP’TRIO® for up to three users.

A medical washbasin is mainly designed for hygienic handwashing in consulting rooms, treatment rooms, patient rooms, maternity units and other healthcare areas.

A surgical scrub sink has a larger and deeper bowl, allowing healthcare professionals to wash their hands and forearms up to the elbows before entering the operating theatre.

Medical Process is a company specializing in hospital hygiene, hand hygiene, handwashing in medical environments, and the treatment of hospital effluents. Medical Process offers solutions to ensure water safety and quality during handwashing. Our products are used by hospitals, clinics, medical offices, and industries in over 51 countries.

Medical Process is a manufacturer. We design and produce our products in our own factories.

• Medical sinks and surgical troughs for hygienic and surgical handwashing.

• Water treatment to ensure microbiologically and bacteriologically safe water.

• Supply of medical and sanitary accessories for asepsis and hygiene.

80% hospitals, 10% clinics and nursing homes, 5% medical offices, 5% industries.

Our products are installed in over 51 countries, mainly in operating rooms, intensive care units, dialysis units, emergency rooms, and all hospital departments where practitioner handwashing is required.

• MP’SMART® – For medical offices and treatment rooms. Easy to install, ideal for hygienic handwashing in medical offices or for routine outpatient medical procedures.

  • Compact hand hygiene sink

  • Dimensions: 500x625x425 mm

  • Weight: 7 kg

• MP’MEDIO® – For offices and small operating room anterooms. Larger sink width and depth than MP’SMART, suitable for surgical handwashing in tight spaces such as dental offices.

  • Dimensions: 600x710x460 mm

  • Weight: 10 kg

• MP’UNO® – For operating rooms and specialized offices. Allows surgical handwashing up to the elbows, easy and splash-free. Can be used with sterile water and minimizes environmental contamination.

  • Dimensions: 900x745x570 mm

  • Weight: 15 kg

• MP’DUO® – For operating rooms and ICUs. Two-station surgical trough allows washing with sterile water and reduces environmental contamination, especially with optional accessory rail.

  • Dimensions: 1500x745x570 mm

  • Weight: 20 kg

• MP’TRIO® – For operating rooms, ICUs, and hemodialysis units. Three-station surgical trough allows comfortable handwashing for three users, with enough space for all desired aseptic accessories on the optional rail.

  • Dimensions: 2000x745x570 mm

  • Weight: 30 kg

Three options for all models:

• Electronic: Infrared sensor, automatic flush, dual power supply (mains/batteries).

• Elbow: Mechanical elbow control, mixing possible.

• Knee (femoral): Knee-activated, timed, and safe.

The electronic control is the most reliable and safe. It allows automatic flushing; if unused for a long period, water flows automatically to prevent germ growth caused by stagnation.
Next is the elbow control: simple and effective, allows local mixing, and limits stagnation. However, improper use may lead to contact with hands.

No. At Medical Process, infrared electronic sensor sinks are roughly equivalent in cost to other control types.

One-piece molded polyester with sanitary gelcoat, resistant to shocks and chemicals, with splash-proof design and rounded surfaces to prevent water stagnation.

Stainless steel (304 or 316) can be less resistant to some  commonly used chemicals in hospitals (chlorine, iodine, acids, etc). Stainless steel sinks often have tight-angle folds, and weldings creating stagnation zones and corners where dirt can accumulate, posing a nosocomial infection risk. Polyester fiberglass scrub sinks have less issues with chemicals and colours. Medical Process products also have rounded designs that are specifically made for medical and surgical use.

• Impeccable hygiene with antibacterial design and terminal filters.

• Reduced maintenance thanks to simplified, modular design.

• Comfort and ergonomics for medical staff.

Several levels and filtration/treatment options provide sterile water for handwashing:

• Terminal filters (0.2µm or 0.1µm) to protect immunocompromised patients.

• Pre-filtration to protect terminal filters and reduce costs.

• UVC for sterilization and bacterial reduction up to 5 LOG.

• MP’OPURE® systems for centralized bacteriologically controlled water (5–30 water points).

A centralized microbiologically controlled water treatment solution for high-infection-risk hospital units, combining pre-filtration, terminal filtration, UVC, and optional over-chlorination.

Lifespan varies by manufacturer, generally 30–90 days. Actual duration depends on water quality.

• Terminal filter 0.2µm: 31–92 days depending on use.

• Filtered showerhead: 62–92 days.

• Autoclavable filter: up to 60 cycles at 134°C.
  Use of a prefilter is recommended to avoid premature clogging.

• Soap or hydroalcoholic gel dispensers (manual, elbow, electronic), single-use or refillable.

• Pre-filters, UV filters, terminal filters.

• Medical rails to fix accessories without drilling.

• Baskets, nail brushes, paper towel dispensers.

Yes, all accessories are designed for our sink ranges and install easily via rails or manually clip-on supports.

Yes, our teams can install and commission your equipment on request. For international clients, we can also recommend local installers.

Yes, we offer maintenance services in France and abroad, with rigorous follow-up and remote technical support. Our technical team frequently assists hospital technicians and supplies consumables to keep in stock.

Yes, for effluent treatment stations, we provide user training and deliver a maintenance dossier.

All products are guaranteed for 2 years, extendable to 5 years depending on the chosen option.

Yes, over 20 years of experience validate the durability and performance of our sinks and troughs in medical environments. Customer feedback is very positive, with a high satisfaction rate.

For the hospital sanitary range, you can request a quote directly on our website by selecting the desired product and accessories. Our team will contact you if the request concerns effluent treatment, which is a customized process. You can also send us an email with an excerpt of your technical specifications.

Yes, MP’SMART® and MP’MEDIO® models are designed to fit small spaces while ensuring optimal hygiene.

Yes, all products are designed to minimize bacterial risk zones, with rounded edges, smooth materials, and compatibility with terminal filtration and UVC. Our sinks, surgical troughs, and handwashing accessories were developed by ergonomists and engineers in collaboration with doctors, hygienists, and health experts.

Yes, all models are available with different types of controls, faucets, filters, and accessories according to specific needs.

No, these products are molded in a single block to avoid seams or joints. Therefore, the dimensions of existing models cannot be modified.